Refund policy

RETURNS & REFUNDS

We have sourced products for your home that we believe you will cherish for years to come. Due to the handmade nature of our products, slight variations in color are to be expected.

Contact hello@studiofournyc.com before placing your order if you have any questions. If you are not completely satisfied with your purchase, please contact us so that we can find a solution before creating a return shipment for your order.

Returns postmarked back to us within 14 days after receipt of purchase are eligible for a refund.

Returns postmarked back to us within 14 to 30 days after receipt of purchase are eligible for store credit only.

Note that all returns will have the cost of shipping deducted and there will be a 10% restocking fee applied to the refund.

Custom orders for wallpaper and fabric, as well as wallpaper and fabric sample are non-refundable, and cannot be returned.

Returned items must arrive in original condition and packaging to be eligible for a refund. Items that are returned and arrive broken or damaged cannot be refunded. This includes items that are damaged in transit. It is the customer's responsibility to correctly package fragile or bulky items to ensure they arrive safely to our returns department. If you have concerns about shipping fragile items, you can refer to UPS guidelines for preparing a package, and additionally, you can insure your package against loss or damage.

All SALE items are final sale.